Confirmed: Cloud no longer purchased or managed just by IT


The report draws a picture of marketing teams purchasing cloud services to store and manage customer data for engagement, while finance and operations use ERP systems and applications to automate billings and manage supply chains, he (Alex Loh, Country Manager, Malaysia & Brunei, VMware) said.  "Sales teams are using SaaS to manage their salesforce, track performances and so on."   

At least 80 percent respondents globally agree that the purchase and management of IT has become more decentralised in the last three years, Loh said, adding that more than 85 percent of Malaysian respondents confirmed the decentralisation of IT within their own organisations.